Not Receiving Daily E-Mails?
There can be numerous reasons why you may not receive an e-mail we have sent to you. If you are not receiving your daily e-mails, try the following troubleshooting steps:
Check your e-mail program or webmail settings to make sure it isn’t incorrectly flagging the messages as spam. If you find that the Daily Success e-mail is going to your trash folder or to a “bulk mail” folder, then you will want to adjust your junk mail filter.
If you can add email addresses to a “white list” this is often the easiest way to ensure you don’t miss your Daily Success e-mails. Your e-mails will always come from the address: firstname.lastname@example.org.
Confirm that your mailbox is not over its size limit. If this is the case, you may need to free up some space by deleting old messages or contact your Internet Service Provider or System Administrator for assistance.
If you did not receive confirmation of your enrollment via e-mail, the e-mail address entered during enrollment may not be correct. Please contact IBLP Customer Service to verify that we have your correct e-mail address.